Shipping policy
We are committed to providing a seamless shopping experience with fast and reliable shipping services.
Free Standard Shipping
- We offer free standard shipping on all orders, excluding clearance items and orders shipping to U.S. Territories.
- Free shipping applies to all qualifying purchases within the continental U.S., Hawaii, and Alaska. Shipping times may vary based on location, but we aim to deliver within 3-7 business days.
Shipping to U.S. Territories
- Orders shipping to U.S. Territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands) do not qualify for free standard shipping. Shipping rates will be calculated at checkout based on the destination and package weight.
Shipping on Multiple Items
- If your order contains more than one item, you’ll never pay for double shipping! We discount the shipping cost of the second item, ensuring you only cover the price of shipping for a single item. This applies to all regular and non-clearance items.
Clearance Items
- Please note that clearance items do not qualify for free shipping. Standard shipping rates will apply to all clearance items based on your location and the weight of the package.
Order Processing Time
- Orders are typically processed within 1-2 business days after your purchase. You will receive an email with tracking information once your order has been shipped.
Shipping Areas
- We currently ship to the continental U.S., Hawaii, and Alaska. Free shipping is available within these areas. U.S. Territories are excluded from free shipping.
For any questions about our shipping policy, feel free to reach out to our customer service team at info@doublecuddle.com.